COOKIES

USE OF COOKIES BY BUDE FOODBANK

A cookie is a small piece of information that is placed on your computer when you visit certain websites. When we refer to “cookies” we include other technologies with similar purposes.

We use the following types of cookie:

(1) Analytics cookies that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and help us to build up a profile of how our readers use the website. 

(2) Service cookies that help us to make our website work as efficiently as possible; remember your registration and login details; remember your settings preferences.

(3) Third party cookies may be used by Google Analytics & MailChimp, as described below.

NEWSLETTER

We use a third-party provider, MailChimp, to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.

You can unsubscribe from the newsletter at any time by using the ‘unsubscribe’ link on the emails you receive.

GIVING

Bude Foodbank handles donations confidentially. Only those approved staff & counters have access to the monies and treat it with the utmost confidence.

Personal data collected through giving by Gift Envelopes, our website, or by electronic means is stored securely.

EMAIL COMMUNICATION

We monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law. By emailing, you are giving consent for the recipient to respond.

ACCESS & KEEPING DETAILS UP TO DATE

Bude Foodbank tries to be as open as it can be in terms of giving people access to their personal information.

The accuracy of your information is important to us. Please tell us as soon as any of your contact details changes so that we can keep our records up to date.

You have the right to ask for a copy of the information Bude Foodbank hold about you. To make a request for any personal information we may hold please put the request in writing and email us or write to the address provided below.

COMPLAINTS OR QUERIES

Bude Foodbank tries to meet the highest standards when collecting and using personal information. We are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

If you want to make a complaint about the way we have processed your personal information, please contact us in the first instance by calling 07738 707920, emailing us or writing to the address below.

HOW TO CONTACT US

If you want to request information about our privacy policy you can email us at info@budefoodbank.org.uk