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PRIVACY POLICY

Bude FoodbankWhen you provide personal data to Bude Foodbank, you are trusting us with your information. We understand this is a big responsibility and have provided this policy as we recognise the right of people to keep their personal information private.

This policy tells you how we deal with your personal data and privacy when you use or supply information on our website, or if you supply personal information via another means to us. We want to help you understand what information we collect, why we collect it and what we do with it, as well as inform you of your responsibilities for other people’s data.

YOUR RIGHTS

The General Data Protection Regulations (GDPR) provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

You can read more about these rights on the ICO website.

HOW WE COLLECT INFORMATION ABOUT YOU

Bude Foodbank collects personal information each time you are in contact with us whether this is electronically, by paper, in person, over the phone, or on arrival at an event. For example, when you:

  • Visit our website
  • Sign up for our newsletter
  • Register for a church event or conference
  • Check your kids into a children’s event
  • Make a donation by completion of Gift Envelopes, our website or by electronic means
  • Provide your contact details, in writing or orally, to staff or volunteers
  • Communicate with Bude Foodbank by means such as email, letter, telephone, or face to face
  • Purchase goods or services, including when you provide credit or debit card details
  • Access social media platforms

HOW WE PROCESS YOUR INFORMATION

The Bude Foodbank complies with its obligations under the General Data Protection Regulation (GDPR) by keeping personal information up to data; by storing and destroying it securely; by not collecting or retaining excessive amounts of information; by protecting personal information from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect your personal information.

Oceans’ basis for processing data is based on Consent & Legitimate Interests, & Legal Obligation.

Any information you provide to Bude Foodbank will only be used by Bude Foodbank and by its service providers. Bude Foodbank also works with other companies that help us provide products and services to you, and we use these companies to store or process your data your personal information in line with the express consent you have given us. For example, for our e-newsletter and our church contact database.

We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity. At times Bude Foodbank may be required by law to disclose your personal information.

WEBSITE

When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website